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Ann Arbor Automotive Reviews
Romeo Ford Inc. - Your Romeo Michigan Ford dealer for new Cars, Crossovers, SUVs, Trucks and used vehicles sales and service. Located at 63300 Van Dyke, Romeo, Michigan 48095.
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63300 Corner Of Van Dyke & 29 Mile
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NO ROMEOUnited States
3 year ago
This dealership is the most unprofessional dealership I know of. BEWARE!!!!!!!!!!. I purchased my vehicle and was promised it was inspected and that there were no issues. Once the vehicle arrived it was immediately leaking oil, the heat shield was literally just sitting on the exhaust, and the check engine light was on. I gave the dealer the opportunity to handle this correctly. They advised me to take it to a certified mechanich and keep them in the loop. After the dealer confirmed it needed $1500 worth of repairs. I contacted ROMEO FORD. The salesman & sales manager stated I needed to wait for the owner. After 4 days of me following up but nothing from the owner I FINALLY GOT MY CALL. The owner is Norm Brewer and is literally the most unprofessional individual I have ever met. He was rude, inconsiderate and basically said tough about your luck and literally hung up on me. The vehicle was not what I was promised and had multiple errors which fall under fraud. Unfortunately now I need to take legal action due to this issue. The benefit for me is I have text messages, emails and recorded conversations from the dealer that fall into my favor. IF YOU DO BUY FROM THIS DEALER KEEP A GOOD RECORD! Beware of this dealer their mechanic ,salesman, sales manager & owner are unprofessional and looking to make a quick dollar. Luckily for me I have the proper documentation showing there was no issue but when it arrived from the carrier the issues were obvious and I addressed them with my attorney immediately. They will not honor the repairs or stand behind their vehicles. Trust me the window sticker says pre-owned inspected but I doubt they did much more besides wash it. BEWARE OF THIS DEALER DO NOT BUY FROM THEM! OBVIOUSLY THE BELOW REVIEWS AGREE. THERE IS A REASON THEY ARE NOT PART OF THE BBB.
Michigan Automotive - Recent Activity
I took my vehicle here to have it serviced on a Monday. They were busy so they told me to bring it back at 8am the next day. The next day I got a rental car, th...
TERRIBLE! Don't EVER do business with these CLOWNS! They will take your money, not answer their phones or emails and are SCAM ARTIST! F------
I come here whenever I need to fix the car, because they do it the best. They are very reliable and also have excellent prices. Terrific service.