Poestenkill Hospital and Health Care Reviews
The Institute for Family Health
Donya R.United States
5 year ago
I have had mediocre experiences at this practice. There is one doctor who has a great bedside manner, but my confidence in her clinical skills is only fair. Many of the other staff at this clinic tend to be cold, detached and sometimes dismissive. It is very difficult to make appointments. One of my children was very sick with strep throat symptoms. I took him to this clinic (where he receives routine medical care) an hour and a half before their closing time and they refused to see him. I was told to take him to another boro to wait hours while he had a fever. The staff don't introduce themselves and don't explain what they are doing. I have had experiences of waiting almost two hours for a scheduled appointment without any explanation as to the delay. My general impression is that they don't care about the patients.
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