Essex Fells Health, Wellness and Fitness Reviews
2 year ago
I order the necklace like others did. Nowhere did I see anything about a membership fee!! Saw a charge for $38.20 the following month and called to find out what the hell it was for since I hadn't ordered anything else. That's when they said it was a membership fee, I said cancel now and I want my money back. They told me they would and it would take about 3-5 business days. Got caught up in things and didn't realize until I got another monthly membership charge and I never got the 1st credit and they never cancelled. Called again, girl told me she would pass it on to billing and told me to send an email to support to make sure it got taken care of. I did so and got this nasty email saying we never give credits and that I was never told such a thing. So I called again and as soon as I said I was calling about a credit, this girl started yelling in phone that they never give credits and I was never told that either that they recorded all their calls. I said I want to hear the calls because I specifically said I better get a credit and was told it would be processed. She said well that's billings decision. I wrote another email and told them I would take this to the media. This happened yesterday, got one of my credits today. emailed asking where my other one is and no response. They are still on Facebook and I believe everyone should go on there and make people aware of this scam. I'm not giving up that's for sure!!!!
2 year ago
I fell for this scam outfit. Ordered the "free" necklace by agreeing to pay the $6.95 shipping. The necklace is a cheap piece of junk, the oils are not organic and are more than likely very dangerous. They charged my credit card $38.60 for three months before I realized they were charging. don't know how I missed it but I did. I called them, the woman was very rude, could not explain to me what the "membership fee" was for, told me she would stop charging me then she hung up. I called back and told her I think we were disconnected. she was very rude, told me she was busy and hung up on me again. I am still trying to get my money back. Called the credit card company and they said the company said I approved these charges so they will not get my money back. How very strange. the paperwork from the CC co. claims oilganics charge the customer when they order something. I did not order anything but the "free" necklace. I will fight this to the end.
D. A. M.United States
2 year ago
I ordered the necklaces and received them in a timely manner. Then I read the reviews. I called my credit card company and told them about it and they said I should call the company. I told them I messaged the company and tried to call but they wouldn't answer. The credit card company called the phone number they had for Oilganics and they kept me on the line. Oilganics answered, I explained my concern. Nasty woman on the line said she would let the billing dept. know my concerns and I will receive an email cancelling my purchase. Just keep the order she said. I used my Capital One card for my purchase.
2 year ago
I too ordered this in February through facebook, and have not received my order. After reading the reviews I am glad I did not order the oil. I already had the oil from somewhere else, just wanted the necklaces. I will be trying to contact them, but in the meantime I will go to the bank so no other charges come out of my account. Hindsight, read reviews first. I have ordered off of facebook before and had no problem. This is disappointing that the world has so many scammers in it just to make a buck off of hard working people. If its to good to be true than it probably is!
2 year ago
This company is a total scam. I ordered a "free" diffuser necklace through facebook for just the price of shipping. Though I did receive the item, it was cheaply made. After a month or two I noticed charges to my card of 38.60. I tried several times to get in touch with this company to find out what those charges were for. Never was able to talk to a real person, just a message could be left. I did a google search search of this company and found a scam page with over 30 entries from others with the same issue. I immediately called my bank and had them do a stop on any further deductions from my account and also did a fraud report with them. Though I doubt I will ever see those charges reversed and returned to me, I will at least stop anymore deductions from my account. I have purchased other items through facebook and have never had this happen before. I consider this a lesson learned. I will not buy through facebook again.
Zahh HessUnited States
2 year ago
On January 3 2017 I Ordered the 'free' neckless just paying shipping & handling and buying oils along with the free neckless. They charged my credit card immediately but no product has arrived or email received or even response on their phone. Today (Jan 23) I noticed I was charged twice for the order on the 3rd and then again on the 18th without permission or notification of any kind for what I am hearing is some monthly fee. Called them again and of course there is no response. I started searching on Facebook Search Engine, Google and Bing and I have been finding all sorts of complaints against this 'company'. I reported them of course. Its a Big Scam and it should be looked up before ordering. Law enforcement should look into this company.
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