Promotional Manufacturing Group of America - PMGOA
1 month ago
PMGOA misrepresented turn times on industry website; then charged a rush fee as they said they could not honor that timing. then they actually shipped this late, 5 days after we placed the order, despite paying for a 3-day rush. so we paid for the rush, didn't get it. Separately, customer service experience was choppy, with multiple auto response emails for every email we sent them. I had to call several times to confirm receipt of my emails, to which they could never find them until i told them time and date (and then they'd find them).
we work with dozens of suppliers each month; this experience was subpar in every way.
for other distributors out there, beware. there is clearly a reason they don't participate in the Sage review process.
6 month ago
I would not recommend PMGOA to anyone! I am a ASI member and and I am a distributor of promotional products 18 years now.
I landed a contract with our city tourism office, I ordered tote bags from PMGOA, and the product was a different dimension then what was stated on their site, it came in late.
My client after seeing the bag said “hey this isn’t the size that we ordered “ and did not want to pay for the bags all 1,000 of them.
When I contacted PMGOA they did nothing about it. I threatened to file a lawsuit and they didn’t care. If you go to ASI website you will see that many other people had bad experiences with PMGOA.
Also - the bags that cane in had 4imprint logo!
DO NOT USE PMGOA!
After doing some investigating The owner of PMGOA is in cahoots with 24wristbands and 4imprint - it’s all owned by the same asshole !
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