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Oswego Building Materials Reviews
2 year ago
***DO NOT DO BUSINESS WITH HRC GRANITE***
We recently purchased a slab of granite for an outdoor counter. 1 MONTH after installation, it cracked all the way through. It took weeks for them to come look at it and their idea of remedying the situation was to "repair" the crack. The repair isnt holding and now they say it cracked because we needed a support bracket. and will keep cracking without the bracket. Not one person ever mentioned a support bracket to us. Not the guy measuring, no one working on the project in the shop (even the owner, Jeorge) and not the installers.
They were great to work with in the beginning and we were all about supporting a small, family run business. Now that theres a very expensive "oops" on their part, we can't even get the owner to call us back. The only way to speak to him is to go into the shop. I don't want it "fixed". We paid $2,200+ and cracking after 1 month, it should be replaced. At this point, I don't even want that from them. I want a full refund.
This is just a fair warning that they seem great in the beginning but if you have an issue, good luck in getting it fixed. At this point, I've gone to the BBB and will be giving reviews on YELP, all over FB and Nextdoor.
This is the Granite shop on the corner of Wolf's Crossing and 30
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