David Strobel, MUnited States
3 year ago
Very unstable program that routinely loses data already securely submitted. Almost impossible to understand phone support. Needed urgent upgrade to meet meaningful use criteria and multiple platform problems immediately after. Annoying freezes. Very limited syntax alternatives for ICD-10 codes forcing me to actually look up the code rather than searching for text.
My organization has prudently chosen to dismiss this record system in favor of another. Good buy and good riddance. Zero confidence.
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