J. MilfordUnited States
1 week ago
Absolutely, positively the worst decision I have ever made was first ,doing business with Home Depot/ Romanoff( I mean Ripoff) Renovations and GreenSky finance and I am almost 60 years old. Ripoff Romanoff remodeled my bathroom, if you call it that, and charged an outrageous 12K, ( That one's on me, I signed up for it, don't mind paying for a GOOD job..... figured Home Depot had a reputation to uphold......, Wow, was I wrong) And basically all they did was add a walk in shower, add a vanity and new tile. First they mounted the new decorative light I had 6 inches to the right of the vanity and mirror, Seriously? Who would notice that? Next, the new shower head leaked around the base when the water was on, The decorative bezel around the on/off handle was loose and had to be glued, since it wasn't obviously to start with.. But enough about them , I could literally go on and on, I had to start a blog and will save that for another session., Believe me I am on a mission, Then GreenSky calls right in the middle of all this, wanting a payment that I sent 3 days earlier, saying I hadn't made a payment? I kindly asked them not to call me, they can text, email anything they want, I don't have time for this insane aggressive primitive collection tactics, ... I proceeded to explain to the nice lady that if I hadn't been paying my bills, I obviously wouldn't have been accepted for this loan! But you know,....... I think I'm gonna have fun with these thugs over the next 7 years, Every time they call, I will proceed to remind them how crooked their company is, and yes I will probably be late, just so I can talk to them. Well if nothing else the new people will get some training on rude customers, huh? I always like to contribute all I can....Thanks (Drop the Mic) Out!
marc clarkUnited States
11 month ago
Never was told facts by merchant. When I called Green sky to cancel a 7000.00 loan for a 500.00 purchase which I never authorized to begin with, they said it was too late and the merchant had already charged me even though the paperwork from Green Sky says that I had to give the merchant my approval ID number when I got it in the mail. When I tried to pay off the $500 and close the account, Green Sky said that it couldn't be done....Unbelievable and very shady!!!!!
mary robersonUnited States
1 year ago
I purchased a furnace and air conditioner through greenskys I now have higher page bills than with my old unit I have tried to contact the contractor who installed and was promised that someone would look into my situation for whatever the problem might be! I also DO NOT like the payment book process I would like a monthly statement like I had at the start. How else can I keep track of how my payments are handled. I AM SO UNHAPPY WITH THIS WHOLE FIX IT OR I WILL GO UP THE LADDER TO SOMEONE WHO CAN!
Ray GunUnited States
2 year ago
Stay away from this company.In Nov. I signed a contract for windows. By the time the windows were put in was in Feb. The window company charge my credit. I then received my first billing statement in March. Still saying I have unti Nov. to pay off the loan. I signed I thought a 12 month payment with no interest, which they are charging me interest. I called Greensky and they said they don't send bills until the first payment. That is why they didn't send me a bill in Jan. I said then I have 8 months to pay it off. They are crooks. I sent a email to the Attorney General in Washington for them to look into this company.
3 year ago
I cancelled my loan with this company less than 24 hours after I opened it. The following week, I learned that there was a second loan that was "born" from the first. I called again and waited while the representative "investigated" what had happened. She informed me that she, herself, cancelled the account right then and there. I asked for her last name and was told they don't give last names. I asked for an email confirmation of the cancellation and she said they don't do that, either. I finally asked for a confirmation and lo and behold, they don't give those either. After hanging up, I felt uneasy so I called again to verify with another representative that my account was closed, once and for all. The rep I spoke with informed me that a $500.00 had been charged to my account. I am about to contact the Attorney Generals Office to make a complaint against them for deceptive practices. I highly recommend that you avoid this company at all costs.